Privacy Policy

1. Personal Data Collection

As part of your use of the Cdiscount website, we collect the following data:

• Identification data: name, first name, email address, phone number
• Order data: purchase history, delivery address, payment method
• Browsing data: pages viewed, products seen, visit duration, IP address
• Account data: login credentials, preferences, wishlist

2. Purposes of Processing

Your data is collected for the following purposes:

• Management of your customer account and orders
• Personalization of your experience and product recommendations
• Marketing communication (with your consent)
• Improvement of our services and statistical analysis
• Fraud prevention and transaction security
• Compliance with our legal and accounting obligations

3. Legal Basis

In accordance with the General Data Protection Regulation (GDPR), the processing of your data is based on:

• The performance of the sales contract
• Your consent for marketing communications
• Our legitimate interest in service improvement
• Our legal obligations (invoicing, warranties)

4. Retention Period

Your data is retained as follows:

• Account data: for the duration of your account and 3 years after your last activity
• Order data: 10 years (accounting obligation)
• Browsing data: 13 months maximum
• Cookies: 13 months maximum from their placement

5. Your Rights

In accordance with the GDPR, you have the following rights:

• Right of access: consult the data concerning you
• Right of rectification: correct inaccurate information
• Right to erasure: request the deletion of your data
• Right to portability: recover your data in a structured format
• Right to object: object to the processing of your data
• Right to complain: contact the CNIL (3 Place de Fontenoy, 75007 Paris)

To exercise your rights, contact our Data Protection Officer:

• By email: dpo@cdiscount.com
• By mail: Cdiscount — DPO, 120-126 Quai de Bacalan, 33000 Bordeaux

6. Cookies

Our site uses cookies for:

• Essential cookies: necessary for the site to function (cart, login)
• Analytical cookies: audience measurement and site improvement
• Marketing cookies: advertisement personalization

You can manage your cookie preferences at any time from your browser settings.